Tag: E-Commerce

Continued growth in ecommerce and digital channels The recent pandemic has resulted in irreversible shifts in customers’ behaviors. Customers’ buying habits have shifted to digital channels and this has resulted in small and medium sized businesses losing revenues and potentially those customers forever. Despite customers returning to physical retail stores, digital channels still top customers’ […]

Few companies break the mold in retail and consumer packaged goods (CPG). Even fewer are successful year after year, especially with global disruptions pressuring the industry for nearly three years and counting. What’s the secret to success? Recently, three leading industry analyst firms—Forrester, Gartner, and International Data Corporation (IDC)—have weighed in on this topic, citing Amazon Web […]