Volkswagen increases productivity, decreases costs, and continues to innovate, using AWS solutions

Volkswagen Group manufactures ten of the world’s most iconic automotive brands, including Audi, Lamborghini, and Porsche. With the goal of becoming the world’s leading software-driven automotive company, the Group is embracing a cloud-first mentality and revolutionizing its global operations. This includes transforming its automotive manufacturing and logistics processes by building the Volkswagen Industrial Cloud on Amazon Web Services (AWS), which uses AWS Internet of Things (IoT) services to connect data from all machines, plants, and systems across more than 120 factory sites.

The Volkswagen Industrial Cloud aims to yield a 30 percent increase in productivity, 30 percent decrease in factory costs, and €1 billion in supply chain savings. An innovator in the automotive industry for more than 80 years, Volkswagen Group is Europe’s largest car maker, producing 11 million cars annually.

“We will continue to strengthen production as a key competitive factor for the Volkswagen Group. Our strategic collaboration with Amazon Web Services will lay the foundation.”

Oliver Blume
CEO of Porsche AG

Find out how Volkswagen Group continuously innovates on AWS—from streamlining its operations to pioneering sustainable, electric-vehicle ridesharing. Below are some highlights from Volkswagen Group’s cloud journey:

VW Credit Inc. Streamlines Customer Service Using Alexa Skill Built on AWS

VW Credit Inc. reduced the time necessary for customers to access their account information by building an Alexa skill using AWS serverless technology. The captive finance company for Volkswagen Group of America realized that accessing account information through its online portal or call center took a long time and required a great deal of manual effort. Using AWS services such as AWS Lambda (Lambda), VW Credit Inc. built an Alexa skill that lets its customers perform critical account functions, such as paying bills or checking balances, using their phones or Alexa-compatible devices. By developing this solution, VW Credit Inc. has streamlined account access for over 1,000 customers.

Building a Ridesharing Service Using AWS | MOIA Ridesharing

MOIA, launched in December 2016, is the newest company in the Volkswagen Group. The company offers ridesharing services through a fully electric fleet of vehicles and aims to be one of the world’s leading mobility service providers by 2025. According to Moritz Siuts, director of engineering at MOIA, the company started with a greenfield development and wanted to have a stable, cost-efficient platform—leading MOIA to AWS. Using AWS, MOIA can easily scale while also maintaining the flexibility to apply insights from collected data back into MOIA’s platform for continuous optimization.

On AWS, the Group is expanding beyond manufacturing into ridesharing services, connected vehicles, and immersive, virtual car-shopping experiences to shape the future of mobility. Get more insights on how Volkswagen Group continues to evolve by building on AWS by visiting the Volkswagen Group Innovator page.