Artificial Intelligence
Author: Asif Fouzi
Asif Fouzi is a Principal Solutions Architect leading a team of seasoned technologists who support Global Service Integrators (GSI) such as DXC in their cloud journey. When he is not innovating on behalf of users, he likes to play guitar, travel and spend time with his family.
How Kyndryl integrated ServiceNow and Amazon Q Business
In this post, we show you how Kyndryl integrated Amazon Q Business with ServiceNow in a few simple steps. You will learn how to configure Amazon Q Business and ServiceNow, how to create a generative AI plugin for your ServiceNow incidents, and how to test and interact with ServiceNow using the Amazon Q Business web experience. This post will help you enhance your ServiceNow experience with Amazon Q Business and enjoy the benefits of a generative AI–powered interface.