Artificial Intelligence

Philipp Pavlov, Dmytro Romantsov, Evgeny Mironenko, Gowri Suryanarayana

Author: Philipp Pavlov, Dmytro Romantsov, Evgeny Mironenko, Gowri Suryanarayana

How Miro uses Amazon Bedrock to boost software bug routing accuracy and improve time-to-resolution from days to hours

In this post, we dive deep into the architecture and techniques we used to improve Miro’s bug routing, achieving six times fewer team reassignments and five times shorter time-to-resolution powered by Amazon Bedrock.