Author: Srikanta Prasad, Utkarsh Arora, Raghav Tanaji, Nitin Surya, Gokulakrishnan Gopalakrishnan, Akhilesh Deepak Gotmare,

This post shows how Salesforce integrated Amazon Bedrock Custom Model Import into their machine learning operations (MLOps) workflow, reused existing endpoints without application changes, and benchmarked scalability. We share key metrics on operational efficiency and cost optimization gains, and offer practical insights for simplifying your deployment strategy.