Artificial Intelligence

Trevor Morse

Author: Trevor Morse

Trevor is a Senior Software Development Engineer at AWS, building next generation development tools such as CodeWhisperer. Outside of work, he enjoys spending time with his family and grilling food to enjoy with friends.

Build more effective conversations on Amazon Lex with confidence scores and increased accuracy

In the rush of our daily lives, we often have conversations that contain ambiguous or incomplete sentences. For example, when talking to a banking associate, a customer might say, “What’s my balance?” This request is ambiguous and it is difficult to disambiguate if the intent of the customer is to check the balance on her […]