AWS Messaging & Targeting Blog

Tag: Amazon Connect

Send voice appointment reminders using Amazon Pinpoint custom channels and Amazon Connect

Introduction In this post, we will walk through setting up an always-on appointment reminder campaign in Amazon Pinpoint. No-show rates are a constant challenge for service providers. Industries such as hospitality estimate 20% of diners miss reservations in big cities,1 while salons average five missed appointments per week.2 Professional services such as financial institutions and […]