AWS Cloud Operations Blog

Juan Ossa

Author: Juan Ossa

Juan Ossa is currently a Senior Technical Account Manager. He has worked at AWS since 2020. Juan’s focus areas are EC2-Core and Cloud Operations. As part of the AWS team, he provides advocacy and strategic technical direction and enthusiastically keeps his customers’ AWS environments operationally health.

Streamlining the Correction of Errors process using Amazon Bedrock

Generative AI can streamline the Correction of Errors process, saving time and resources. By using generative AI to leverage large language models, combined with the Correction of Errors process, businesses can expedite the identification and documentation of the cause of errors, while saving time and resources. Purpose and set-up The purpose of this blog is […]

Creating a correction of errors document

This blog post will walk you through an example of creating a Correction of Errors (COE) document. At Amazon, operational excellence is in our DNA. One best practice that we have learned at Amazon is to have a standard mechanism for post-incident analysis. The COE process facilitates learning from an event to avoid reoccurrences in […]