AWS Cloud Operations Blog

Category: Artificial Intelligence

Analyzing Amazon Lex conversation log data with Amazon CloudWatch Insights

Conversational interfaces like chatbots have become an important channel for brands to communicate with their customers, partners, and employees. They help with faster service, 24/7 availability, and reduced service costs. By monitoring conversations between your customers and the bot, you can gain insights into user interactions, trends, and missed utterances. The additional insights will help […]

Enable self-service, secured data science using Amazon SageMaker notebooks and AWS Service Catalog

by Sanjay Garje and Vebhhav (Veb) Singh Enterprises of all sizes are moving to the AWS Cloud. We hear from leadership of those enterprise teams that they are looking to provide a safe, cost-governed way to provide easy access to Amazon SageMaker to promote experimentation with data science to unlock new business opportunities and disrupt […]