AWS Public Sector Blog
Author: Doug Gartner
Doug Gartner assists strategic government technology customers with technical guidance and regarding their application architectures on AWS. He has over 14 years of software engineering experience and has supported the design and implementation of many large-scale software applications. His primary expertise lies in distributed systems and data engineering.
Supporting 911 centers with non-emergency response solutions: An architecture guidance
AWS is helping the 911 community mitigate the impact of staffing shortages on call wait times by providing 911 centers the means to automate the receipt and resolution of designated non-emergency calls. Learn how the Jefferson County Communications Center Authority is already seeing improvements using an AWS solution, and discover the solution’s components that support 911 centers in handling non-emergency calls at scale.