In the modern era, “no competitive corporation in the world can succeed without taking design seriously,” declared WeTransfer Chief Innovation Officer George Petschnigg Tuesday afternoon. Speaking on a panel about “UI and the future of the customer experience” at the annual Web Summit technology conference in Lisbon, Portugal, Petschnigg added that the biggest power that designers have nowadays is collaboration.
“Alexa revolutionized daily convenience as we know it,” explained Rohit Prasad, VP & Head Scientist for Amazon Alexa, Nov. 5 at the Web Summit conference in Lisbon, Portugal. “The cognitive load shifted from customers to AI. You talk, Alexa answers back.”
In today’s complex, internet-driven consumer marketplace, it’s nearly impossible to purchase goods that haven’t spent some time on a truck. With that kind of reach, the logistics industry has a considerable ripple effect on the environment and on the cost of consumer items. When trucks burn more fuel, they increase global pollution and shipping costs, which leads to higher prices at the register for the goods we buy every day.