Amazon Chime pricing

On February 20, 2026, AWS will end support for the Amazon Chime service. After February 20, 2026, you will no longer be able to access the Amazon Chime console or Amazon Chime application resources. For more information, visit the blog post.

Note: This does not impact the availability of the Amazon Chime SDK service.

Basic Features

Your license determines the feature set available for you to access. You can use Amazon Chime for online meetings, video conferencing, calls, chat, and to share content, both inside and outside of your organization. For more information, please visit the Amazon Chime features page.

Using Amazon Chime without an AWS account

When you use Amazon Chime for the first time without credit card and an AWS account, you get Amazon Chime Pro free to try for 30 days. After 30 days, you can continue to use Amazon Chime Basic for free, for as long as you’d like, or you can pay to use Amazon Chime Pro features.

Basic features are free to use and you can use them for as long as you want. These features include chat, Chime to Chime voice calls, and attending meetings. You can register for a free account and then upgrade that account to Amazon Chime Pro or add other pay-as-you-go features like Business Calling.

Attend Meetings

• Autocall calls you
• Amazon Chime call me
• Voice (VoIP)
• Dial into meetings *
• Dial in using in-room video systems
• Video
• Screen share
• Unlimited person to person meetings with VoIP audio, video, and screen share.

Chat

• Person-to-person chat
• Group chat
• Chat rooms
• Incoming webhooks
• File attachments
• Emojis
• Notification controls
• Security and Administration
• User management
• Usage based and admin reporting
• Amazon Chime REST API for supported actions
• AES 256-bit encryption for data security
• Integration with AWS CloudTrail for logging and monitoring
• Claim your domain - automatically add users to your account as they sign up for Amazon Chime
• User management with for Microsoft Active Directory and Okta. Details about AWS Directory Services pricing can be found here.
• Manage policies, applications, and regions for your Amazon Chime account.

Pro Features are features that incur a charge, like hosting meetings. You’re only charged for Amazon Chime Pro features on the days your users access them. 

Pricing: $3 per user per day up to $15 per user per month.

Pro Features

• All Basic Features are included in addition to the features listed below

Schedule and host meetings (2 or more people)

• Schedule meetings
• Start instant meetings
• Host up to 250 attendees
• Provide dial-in numbers for your meetings *
• Enable Amazon Chime call me for attendees **
• Create a personalized meeting link ***
• Record meetings
• Lock meetings
• Event mode for meeting controlAssign delegate(s) for scheduling and meeting assistanceUse conference room video systemsMicrosoft Outlook Add-in ***

*Subject to separate dial-in rates, which can be found here.

** Subject to separate call me rates, which can be found here.

*** Outlook Add-in and personalized meeting link features are available to use and you will not be charged unless you host a meeting.

Amazon Chime Business Calling enables low-cost public switched telephone network (PSTN) calling and texting for enterprise customers using the Chime mobile, desktop, and web apps. Business calling is available for inbound calling only, outbound calling only, or both inbound and outbound calling. Calls to Chime meetings or other Business Calling customers are free of charge.

Business Calling offers pay-per-use pricing, with no upfront fees, commitments, or long-term contracts. Customers pay by the minute for incoming and outgoing calls, by the message for outgoing text messages, and by the month for numbers. Chime business calling is initially available in the United States with international calling to over 100 countries.

Amazon Chime Pro and Business Calling

Consider a company of 100 employees that needs a solution which will allow users to communicate with internal and external colleagues. There are three types of users in this group, one that hosts daily meetings, one that occasionally (1-3 days per month) hosts meetings and users who do not schedule or host meetings. The company uses 10,000 toll free dial in minutes per month for their meetings. Using business calling the company provides a business phone number, for all 100 employees. Users send 10,000 outbound, 7,500 inbound text messages, they receive inbound calls for a total of 11,100 inbound minutes and the make outbound calls for a total of 22,200 outbound minutes all within the US.

In this example the cost for Amazon Chime Pro and Business Calling is:

Amazon Chime Pro = $420 per month

20 users x $3 per day x 5 days per month = $300 per month

10 users x $3 per day x 3 days per month = $90 per month

10 users x $3 per day x 1 day per month = $30 per month

Amazon Chime Dial-in US Toll Free = $119.10

10,000 minutes x $0.011910 per minute = $119.10

Amazon Chime Business Calling (with text and both inbound and outbound calling features enabled) = $381.16

(100 numbers x $1 per number) = $100

+ (10,000 outbound messages x $0.015 per message) = $150

+ (7,500 inbound messages x $0.00 per message) = $0.00

+ (11,100 inbound minutes x $0.002216 per minute) = $24.60

+ (22,200 outbound minutes x $0.0048 per minute) = $106.56

Total monthly cost: $420 + $119.10 + $381.16 = $920.26*

*Except as otherwise noted, our prices are exclusive of applicable taxes and duties.

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