Getting started with Amazon Chime

On February 20, 2026, AWS ended support for the Amazon Chime service. Amazon Chime can be used in special cases to join meetings. Follow the Getting Started information for details.

Note: This does not impact the availability of the Amazon Chime SDK service.

1. Download and install an Amazon Chime client or get started with the Amazon Chime web app.
   
2. Launch the app and choose Sign in / Sign up and enter your work email address.
3. Select Create a new Amazon account.
4. Provide your name, your work email address, set a strong password and select Create your Amazon account.
   
5. Grant access for your Amazon account to be used with Amazon Chime by choosing Allow.
   
6. Check your Inbox for an email from Amazon Chime and choose Verify Me.
   
7. Welcome to Amazon Chime!
   
8. Go to https://aws.amazon.com/chime/download for information about downloading Amazon Chime for your other devices. Sign in using your new account credentials and your devices will be synced.
   

1. Select Contacts…. from the launch pad.
2. Enter the email address of a colleague you would like to collaborate with in the field provided.
3. If the user has already created an Amazon Chime account using that email address, you can add them to your contacts from the search results by using the three dot (…) options menu.
4. Start a Chat by selecting Message from the launch pad.
   
5. Start entering the user’s name and then choose it from the auto complete list. Enter more names if you would like to start a group chat.
   
6. Amazon Chime Chat features include read and delivery receipts, file attachments, emojis and emoticons, image preview, search, quote message, notification settings, markdown, webhooks, persistent chat threads across all your devices, and the ability to adjust font size with Ctrl and +, Ctrl and - and Ctrl and 0.
   

1. Move quickly from a Chat to a Call. One user initiates the Call by selecting the phone icon in the upper right portion of the chat window.
2. The other user receives the Call and selects Answer to join.
   
3. Select Start Video Camera or the Start Video button to enable your camera.
   
4. Use the Meeting Chat to share ideas, files and images.
   

1. You can customize your audio and video settings in a Device Preview window before you join a meeting.
2. When you attend larger meetings, the Visual Roster provides attendee status including who is present, running late (and when they are expected to join), invited, left, dropped and declined.
3. The Audio Icon shows dial-in or in-app audio and bounces when sound is picked up.
4. Click an Audio Icon to mute another attendee who is adding unwanted sound.
5. Access other Meeting Controls to add attendees, copy meeting information to invite others or leave the call.
   
6. See who is sharing their screen, viewing the screen and sharing video
   
7. View screen share, video, meeting chat and the roster.
   

Don't worry, if you don’t have the Amazon Chime app installed on your device, you can still join meetings in your web browser using the Amazon Chime Web Application.

1. Start by choosing the link that is included in the meeting invite.
2. Provide the name to include on the Visual Roster and choose Join Meeting Now.
   
3. Customize your preferred video and audio Device Preview window. You can select:
   

• Computer to join using your computer’s mic and speakers.
  
• Phone to either dial in manually and enter the meeting PIN from you phone, or have Amazon Chime call you at your number by using Call me.
  
• Other to not join the audio, if you are using another audio source already connected, such as an in-room conference system.

Please see the Amazon Chime documentation for more information on how to join a meeting without the Amazon Chime app. 

Claim your personalized meeting link

Claim your personalized meeting link from the My meeting bridge information option from the Meetings button in the Launch Pad. You can use your personalized meeting link to start instant meetings, and to make it easier for your participants to join. Your meeting link will be included in the meeting request when you invite people to scheduled meetings.

Set your Audio and Video device preferences

1. Choose your default audio and video devices you would like Amazon Chime to use for meetings and instant calls. These settings are retained when you exit the Amazon Chime app. They are reset if you Sign Out.
2. On OSX, select Preferences from the Amazon Chime menu and navigate to the Audio and Video tabs.
3. On Windows select Settings from the File menu and navigate to the Audio and Video tabs.
   

Resources

1. Help center
2. Documentation