For a secure unified communications service that lets you meet, and chat inside and outside of your organization in a single application, please visit Amazon Chime.
SIP Trunking
SIP Trunking enables customers to connect on-premises phone systems to the public telephone network and/or Amazon AI/ML services, like Transcribe and Comprehend.
For a secure unified communications service that lets you meet, and chat inside and outside of your organization in a single application, please visit Amazon Chime.
Messaging
Developers use messaging to build secure custom chat with history for millions of users in their applications, creating intelligent omnichannel conversations when combined with Amazon AI/ML services and services like Amazon Pinpoint.
For a secure unified communications service that lets you meet, and chat inside and outside of your organization in a single application, please visit Amazon Chime.
WebRTC with Live Transcription
WebRTC media sessions bring people together with real-time audio, video, and screen and content sharing in web and mobile applications. Built-in integrations make it easy for sessions to be automatically transcribed or recorded.
For a secure unified communications service that lets you meet, and chat inside and outside of your organization in a single application, please visit Amazon Chime.
WebRTC with PSTN Audio
WebRTC media sessions bring people together with real-time audio, video, and screen and content sharing in web and mobile applications. The integration with PSTN audio allows users to participate via the public telephone network.
For a secure unified communications service that lets you meet, and chat inside and outside of your organization in a single application, please visit Amazon Chime.
Use cases
Enable telemedicine
Connect medical professionals and patients over chat and video for remote consultations during out-patient or in-facility care, by embedding real-time communication in your medical and health applications.
Enhance remote learning experience
Deliver high-quality audio, video, and screenshare in your e-learning applications, enabling educators to explain complex concepts and reaching more remote learners without compromising on the quality of education.
Create virtual telephony assistants
Allow your clients to follow prompts and quickly connect with the people they need to schedule appointments or request callbacks using easy to set up virtual assistants.
Leverage multisite routing
Use SIP trunking to route phone calls to multiple office and call center locations, based on the caller’s intent, number, other call context.
