Customer Success Stories

Discover how customers across industries increase agility, optimize costs, and accelerate innovation using AWS and generative AI.

How AWS empowers customers using generative AI

Smartsheet improves productivity, onboards new hires more quickly

Learn how Smartsheet created a Slack chatbot app powered by Amazon Q Business to help their employees get answers faster.

Propulse Lab accelerates customer growth using AWS and generative AI

CEO Alienor Carre-David and CTO Jeremy Legrand talk about innovation and competitive advantage in the AWS Cloud, and how the company can optimize customer services without losing the human touch.

iFood moves faster, lowers costs, and improves the chat experience

Learn how iFood is using generative AI instead of traditional machine learning to quickly build a virtual waiter.

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  • Media & Entertainment

    Cloudar Helps Ladrokes.live Transform The Sports Fan Experience With Cloud-Native Scalability

    Belgium

    Ladbrokes.live, a provider of streaming sports entertainment content operating in Belgium, was grappling with critical challenges that hindered their ability to attract and retain users. Partnering with AWS Partner, Cloudar—also based in Belgium—the company transitioned to a cloud-native architecture powered by Amazon Web Services (AWS) technologies. This transformation enabled Ladbrokes.live to deliver a seamless, personalized user experience featuring avatars that can be customized to deliver information and statistics relevant to the viewers’ interests, in their language of choice. The solution also helped Ladbrokes.live optimize operational costs and set the stage for continuous innovation in a highly competitive industry.

    2025
  • General Public Services

    Save the Children Spain Cuts Costs and Improves Campaigns with Devoteam’s AWS-Powered Data Solution

    Spain

    Save the Children Spain, part of a global NGO protecting children’s rights, faced challenges with its on-premises data management system. Unable to effectively integrate and analyze information from multiple sources, it struggled to personalize donor outreach and optimize fundraising. Partnering with AWS Premier Consulting Partner Devoteam, it implemented a cloud-based data-lake solution using Amazon Web Services (AWS). This transformation enabled seamless data integration, enhanced donor insights, and improved campaign effectiveness. The new system streamlined operations, reduced costs, and allowed Save the Children Spain to redirect more resources to humanitarian projects, benefiting children in need worldwide.

    2025
  • Education

    Eficode and AWS Help University of Turku Scale to Improve Sustainability

    Finland

    Based in Finland, the University of Turku built a business simulator to help students understand decision making around sustainability issues. To enable growth, the University worked with Amazon Web Services (AWS) and AWS Partner Eficode to improve the software’s scalability and security. It has expanded its services to business leaders in addition to students. It can now add more features such as Amazon Quicksight, providing real business tools for all learners.

    2025
  • General Public Services

    Wildlife-Centered AI: How AWS and Tehanu Use Generative AI to Give Wildlife a Voice in Global Conservation

    Rwanda

    The Tehanu project in Rwanda’s Volcanoes National Park has demonstrated groundbreaking use of generative AI to infer and act on the interests of mountain gorillas. Leveraging technology solutions from Amazon Web Services (AWS), AWS Partner Anthropic, and with the support of AWS Partner Adastra, Tehanu created an automated pipeline to process behavioral data of gorillas, enabling the first-ever digital financial transactions by a non-human species. The AI solution synthesized vast academic and observational data, aligning conservation actions with species-specific preferences while supporting biodiversity efforts. This scalable, innovative approach sets a precedent for using AI to foster coexistence across species worldwide.

    2025
  • Financial Services

    Crece Más Drives 45% Sales Growth for Small Businesses with Facele and AWS

    Colombia

    Crece Más, a company devoted to helping entrepreneurs thrive, wanted to develop a platform to give small businesses tools to automate operations and grow—but struggled to secure funding. With the help of AWS Partner Facele and Amazon Web Services (AWS) infrastructure, Crece Más secured funding to develop a platform to manage inventory, sales, deliveries, and more. With an impressive new application, Crece Más has grown its customer base by 45 percent in just six months. The platform allows small businesses to scale, increase sales by up to 45 percent, and reduce operational costs by 25 percent, helping them expand into new markets and contribute to regional economic growth.

    2025
  • Financial Services

    Capital Express Reduces Monthly Operating Costs by 94% with NetRed and AWS

    Chile

    Factoring services company Capital Express wanted to improve client evaluations and grow its business, but it had an outdated system that made accessing data difficult. The company teamed up with AWS Partner NetRed to migrate its data using capabilities from Amazon Web Services (AWS). Migrating helped Capital Express create Advance, an innovative financial management tool that offers real-time data processing. Implementing Advance cut monthly operating costs by 94 percent. It also reduced the time needed for client enrollment and IT consultations to just five minutes. These improvements streamlined operations and enabled faster service delivery, dramatically increasing the growth potential of Capital Express and helping it meet customer needs faster.

    2025
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