AWS Travel and Hospitality Competency Partners

Drive digital transformation to deliver enhanced customer experiences and operational efficiency

AWS Travel and Hospitality Competency Partners provide technology products and services to accelerate the industry’s modernization and innovation journey from behind-the-scenes operational efficiencies to guest-facing customer experiences. These include a 360-degree view of customer and operational data, digital engagement with customers, connected experiences with smart assets, and modernized core travel and hospitality applications.

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AWS Travel and Hospitality Competency Categories

AWS Travel and Hospitality Partners enable customers to accelerate their digital transformation across the entire enterprise, including marketing and sales, customer experience, core operations, finance, human resources, and IT. These AWS Partners are validated for technical proficiency and customers success in one or more of the specialized areas below to help travel and hospitality organizations build a resilient business and accelerate innovation.


Data Lake, Customer Data Platforms, ML/AI, and Analytics Solutions provide operational and customer insights to improve efficiency and engagement.

Smart Assets

Digitally connected physical spaces and seamless experiences from connected airports to smart hotel rooms and connected kitchens.

Core Applications

Offer and build cloud solutions for Travel and Hospitality Applications such as Revenue Management, Point of Sale Systems, Predictive Maintenance, Reservations, or Property Management.

Digital Customer Engagement

Personalized recommendations, marketing and marketing resource management, call center automation, messaging, and automated service channels to attract and retain customers.

Consulting Services

AWS Consulting Partners offer strategy and deployment services to help travel and hospitality customers accelerate their digital transformation.

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Next Steps

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