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Amazon Chime SDK resources

AWS Workshops

Configuration Guides

The following Configuration Guides provide information for common Private Branch Exchange (PBX), Session Border Controller (SBC), and Contact Center (CC) systems that have been tested for interoperability with the Amazon Chime SDK Voice Connector. To request or discuss testing for systems that are not listed please use the Contact Us form, selecting the SIP Trunking option, and providing details of the requested system.

SIP Trunking Configuration Guides

SIP Trunking Configuration Guide: 3CX

SIP Trunk Configuration Guide: Cisco BroadWorks and Cisco Unified Border Element (CUBE)

SIP Trunking Configuration Guide: Microsoft Teams and AudioCodes Mediant CE

SIP Trunking Configuration Guide: FreePBX (Asterisk)

SIPREC/NBR Configuration Guides

SIPREC Configuration Guide: Cisco UCM and Cisco UBE

SIPREC Configuration Guide: Avaya Aura Communication Manager and Session Manager with Sonus SBC 5210

SIPREC Configuration Guide: Genesys Cloud and AudioCodes Mediant VE

SIPREC Configuration Guide: Genesys Engage and AudioCodes Mediant VE

Fax Configuration Guides

Fax Configuration Guide: XMedius Fax (XM Fax) and Cisco Unified Border Element (CUBE)

Fax Configuration Guide: OpenText RightFax and Cisco Unified Border Element (CUBE)

Videos

Videos

What's new

Amazon Chime SDK Voice Connector now supports audio streaming G.711 A-Law encoded audio

Amazon Chime SDK provides API endpoints for media pipelines in Seoul, Mumbai, Sydney, Tokyo, Canada, and London

Amazon Chime SDK now supports new high-definition video modes

Amazon Chime SDK now provides improved audio playback across high-loss networks

Amazon Chime SDK meetings API endpoints are now available in six new regions

Amazon Chime SDK now supports sending WebRTC audio to Amazon Kinesis Video Streams

Announcing voice enhancement for call recordings in Amazon Chime SDK call analytics

Amazon Chime SDK now supports meetings in the AWS Israel (Tel Aviv) region

Amazon Chime SDK now supports Hindi and Thai languages for live transcription

Announcing updated video background blur and replacement in Amazon Chime SDK

Browse all What's New posts »

Learn more about Amazon Chime SDK pricing

Visit the pricing page

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Blogs

Learn more from the blogs below that describe how to use Amazon Chime SDK for key use cases, and how to take advantage of important features.

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