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Delivering Customer-Focused Innovation

Harvard Business Review Analytic Services
Harvard Business Review Analytic Services in association with AWS

The disruptions of 2020 have been a test for innovation capabilities. The organizations that seem to be handling this test best are those that let their customers drive their innovation efforts. They aim to solve their customers’ problems first, and that informs how they innovate. Learn more about what innovation leaders do differently in this survey of 585 business executives conducted by Harvard Business Review Analytic Services in association with AWS.

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