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AWS Chatbot features

Why AWS Chatbot?

AWS Chatbot is an interactive agent that makes it easy to set up ChatOps for AWS in your Microsoft Teams, Slack channels or Amazon Chime chatrooms. With AWS Chatbot you can monitor alerts, retrieve diagnostic information, configure AWS resources, invoke AWS Lambda functions, and run runbooks so your team can collaborate and respond to events faster.

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Simply choose the Amazon Chime, Microsoft Teams, or Slack channels you want to receive notifications in, and then choose the Amazon Simple Notification Service (SNS) topics that should trigger notifications.
AWS Chatbot supports AWS Command Line Interface (CLI) commands for most AWS services from Microsoft Teams and Slack on desktop and mobile devices. Your teams can analyze and respond to events faster by retrieving diagnostic information and configuring AWS resources from chatrooms. You can issue CLI commands from Microsoft Teams and Slack to restart Amazon Elastic Compute Cloud (EC2) instances, increase Lambda function concurrency limits, and change Amazon Elastic Container Service (ECS) auto-scaling limits.
Operationalize frequently used DevOps runbook processes and incident response tasks in chat channels with custom notifications, customizable actions, and command aliases.
With Amazon Q in AWS Chatbot, get expert guidance on AWS-related questions in a conversation experience to accelerate understanding of the AWS services, troubleshoot issues, and identify remediation paths.
With Service Control Policies (SCPs) and chatbot management policies in AWS Organizations, your can control access to your organization's accounts from chat channels and globally enforce permission limits on CLI commands originating from chat channels.

AWS Chatbot provides chat channel–specific permission controls through AWS Identity Access Management (IAM) . Predefined templates make it easy to select and quickly set up the permissions you want associated with a given channel or chatroom.
You can add AWS Chatbot to your Amazon Chime, Microsoft Teams, or Slack channel with just a few clicks.
Manage incidents from chat channels with Amazon Q Developer generative-AI powered operations assistant. Collaboratively diagnose issues, fetch telemetry, review hypotheses, add findings, and ask questions in NL to resolve incidents faster.