Getting Started with Cloud

First steps: find guidance and case studies from around the world to help start your transformation.

What's new

Design services for success

Design thinking is a user-first approach to transformation that is essential for successful and cost-effective modernization, say Chris Goh, of Customer Oriented Registration & Licensing, Queensland, Australia, and Jane Treadwell, of Amazon Web Services's government transformation team. Listen to citizens and you learn some surprising lessons, including about how they use your services, they report.  

Watch the video »

 

Research in focus

VIDEO

Agile action approach shows results

U.K. civil servant Rose Mortada and Amazon Web Services digital advisor Mike Beaven explain how to achieve fast results with empowered teams, so that the most senior stakeholders support radical reform programs at pace. They explain how to use an agile approach that listens to service users and responds to the lessons.

Watch the video »

VIDEO

Transform services securely

The latest insight from the AWS Institute Transformation Essentials series looks at why security is so central to modernizing public services. New technology needs a new approach, says Alex Meek-Holmes, who was responsible for making the U.K. a safe place to be online.

Watch the video »

VIDEO

Use what works

Accelerate modernization by using standards and codes that others have tried, tested, and made freely available, say AWS experts Caroline Mulligan and Peter Herlihy. They explain how public service leaders can save money and time by building on what has worked for others. They have also created an online repository, Open Government Solutions on AWS.

Watch the video »

VIDEO

Start small to make big transformation

Successful nation-scale government modernization starts with small initiatives that can scale with the right people and direction. The latest insight from the AWS Institute Transformation Essentials series focuses on how to get reform programs off the ground. 

Watch the video »

Digital Future

WHITEPAPER

Beyond the digital status quo

Governments see the risk of technological transformation but they don't fully calculate the risk of not embracing digital transformation. The Canada Public Policy Forum (PPF) first reported on this issue in 2019, with AWS Institute support in The Risk of the Digital Status Quo. The PPF revisits the issues in light of the COVID-19 pandemic's impact on the speed and scale of reform in Beyond the Digital Status Quo

Read the report »

Blue sky and clouds

WHITEPAPER

Cloud technology: guidance for the public sector

How can state agencies successfully deploy cloud technology? Find best practices from across Europe with a special focus on Ireland.

Read the whitepaper »

Infrastructure Mexico

INDEX

New Digital Development Index of States

A new index seeks to inform government policies that support digital transformation in areas including infrastructure and companies. Centro Mexico Digital launched the Digital Development Index of the States in Mexico, with support from the AWS Institute.

Read the report»

Digital workforce abstract

REPORT

Bridging the digital divide through upskilling

The global skills gap affects the economic wellbeing of individuals and communities.
Education and industry are mostly tasked with solving it. But how can governments be part
of the solution, and why are cloud skills so important?

Read the report »

VIDEO

Best practices learned during COVID-19

The AWS Institute hosted a video panel to highlight how public sector organizations around the world are using cloud technology to address problems that emerged with COVID-19.

Watch the video »

Peru Road

WHITEPAPER

Digital Peru - the road to transformation

The Peruvian government has set a digital transformation agenda. This paper, created in collaboration with AmCham, reviews the journey so far and suggests future steps.

Read the paper in Spanish »

Read the paper in English »

Five digital trends in Chile

COMMENT

Chile’s health services were able to better respond to the COVID19 crisis because they had adopted digital technology in recent years, argues Jana Nelson, Latin America lead for the AWS Institute. She explores five trends putting Chile at the forefront of public service transformation in this La Tercera article, written with AWS’ education sector lead in Chile, Pamela Orbenes.

Going Cloud First (ASEAN)

PLAYBOOK

Going cloud first (ASEAN)

A practical guide to transformation for leaders in government organizations of all sizes.

Read the guide »

The public sector modernization paradox and how to overcome it

BLOG

The public sector modernization paradox and how to overcome it

How can public sector teams make big, complex change happen? AWS government transformation EMEA lead Mike Beaven offers suggestions.

Read the blog »

AWS Institute Executive Education

AWS Institute offers a complementary Executive Education program to equip senior public servants and elected officials with the knowledge to lead digital transformation. You will be part of a small cohort learning from global thought leaders and practitioners. The three-module program fosters peer-to-peer learning and support and offers a library of master class lectures.

Contact our team for more information about the AWS Institute