Desktop and Application Streaming

AgenticAI

Use Agentic AI to Simplify Amazon WorkSpaces Support with Amazon Bedrock Agents

As companies look to provide around the clock support, helpdesks must scale accordingly. Often, support demands exceed available resources. Prior blogs discuss creating a self-service portal for Amazon WorkSpaces users to manage their environments easily. Self-service portals work well for users who have clear requests. However, it is a challenge when users do not know […]

Announcing the Amazon DCV Access Console as Open Source

We are pleased to announce that the Amazon DCV Access Console is now available as open source. This release unlocks the capability for builders to integrate custom frameworks into the DCV Access Console components. By using the open-source DCV Access Console on GitHub, you now have the opportunity to tailor the components to meet your […]

AWS End User Computing + Omnissa

Dynamically delivering applications with Omnissa App Volumes to Amazon WorkSpaces Family and Amazon AppStream 2.0

Traditional application deployment methods have become increasingly unsustainable. Management and delivery of applications to the end-users in an enterprise environment is a daunting task. With multiple versions of applications running across different systems and environments, IT teams often face time-consuming processes, increases administrative overhead, and high operational costs. Omnissa App Volumes offers a solution to […]

Designing and Deploying Secure Environments Using Amazon WorkSpaces

Designing and Deploying Secure Environments Using Amazon WorkSpaces

This post was co-written with Ariana Lopez, Sr. Partner Solution Architect at AWS; Scott Weber, Managing Director at PwC US and AWS Ambassador; Justin Guse, Director at PwC US and AWS Ambassador; and Joshua Sarkis, Senior Associate at PwC US. Building environments to meet various industry regulations and regulated workloads can be a complex task, […]

Securing the Edge: AWS and IGEL Unite at Now and Next 2025

As a proud Platinum Sponsor of the IGEL Now and Next 2025 conference, the AWS End User Computing team is excited to showcase our collaboration with IGEL to revolutionize secure endpoint management and cloud connectivity. This premier event offers a unique opportunity to explore how AWS End User Computing (EUC) services and IGEL secure endpoints […]

Amazon WorkSpaces and Amazon AppStream 2.0 are now Chrome Enterprise Recommended

Amazon WorkSpaces and Amazon AppStream 2.0 are now Chrome Enterprise Recommended Empower Google ChromeOS users with secure, scalable cloud desktop and application streaming services AWS is excited to announce Amazon WorkSpaces and Amazon AppStream 2.0 are Chrome Enterprise Recommended (CER). This designation validates these AWS End User Computing (EUC) services are fully tested with ChromeOS—ensuring […]

Enterprise Connect 2025 – AWS End User Computing services for contact center agents

The AWS End User Computing (EUC) team is excited to be attending Enterprise Connect on March 17-20 in Orlando, Florida. Enterprise Connect is the largest communication, collaboration, and CX conference in North America, and a great opportunity for learning about exciting new technology while networking with others in the industry. This year, the AWS EUC […]

Navigating the Windows 10 to 11 Migration for Amazon WorkSpaces Personal

The clock is ticking With Windows 10 Enterprise reaching its end-of-support (EOS) on October 14, 2025, end-user computing administrators must migrate to Windows 11 to maintain a supported operating system. This post outlines the Windows 11 BYOL (bring your own license) migration process for Amazon WorkSpaces Personal users. Note: Customers using Windows 10 BYOL on […]

CloudWatch Dashboard

Identifying Amazon WorkSpaces clients in your environment that are approaching end of life (EOL)

The Amazon WorkSpaces client end of life (EOL) policy is applicable to major and minor versions of WorkSpaces clients for WorkSpaces Personal and WorkSpaces Pools. In this post, I will help you gain insights into your Amazon WorkSpaces clients and help you prepare for client upgrades where needed. The lifecycle of a WorkSpaces client version […]

Sample QuickSight dashboard showing WorkSpaces utilization.

Visualize Amazon WorkSpaces Utilization With Amazon QuickSight

Customers often ask how they can visually gain granular insights into their Amazon WorkSpaces Personal utilization (billable hours used, running mode, bundle type, AWS Regions). Capturing and visualizing this data can provide several key benefits: Understand monthly billable hours for each WorkSpace to identify underutilized instances you can terminate to optimize costs. Determine the appropriate […]