Category: Customer Solutions

Improve security, cost, and support for contact center agents At AWS, we obsess over our customers, and delighting customers with excellent service builds trust for any organization. In order for contact center agents in any company to deliver great customer service, IT must provide them with easy access to the tools they need to do […]

About Intuit Intuit is the global financial technology platform that powers prosperity for 100 million customers with Intuit TurboTax, Credit Karma, QuickBooks, and Mailchimp. Intuit’s range of interconnected products and services deliver personalized AI-driven experiences at scale for a diverse customer base, including small and medium-sized businesses (SMBs), self-employed individuals, freelancers, individual taxpayers, and tax […]

I love working on end-user computing. My group helps IT teams provide remote and hybrid workers with reliable access to the data and applications they need to do their jobs, while dealing with constraints on multiple fronts—ranging from controlling costs and staffing challenges to emerging security threats. Customers tell me all the time that traditional […]

Founded in 2013 and headquartered in the United Kingdom, Genomics England is at the forefront of human genome research. The company began as a vessel to execute the UK Government’s bold plan to sequence 100,000 whole genomes and incorporate genomic medicine into routine care through the NHS, a feat they achieved in 2018 after just […]

“The only constant is change.” Wise words that continue to hold true. For years, enterprise IT has wrestled with the trend towards more flexible and agile work environments, a trend that has accelerated recently. Today, business professionals expect instant productive, no matter the time or physical location. Critically, they also seek best of breed applications, […]

This post is co-authored by Salil Sinai Cuncoliencar, Staff Software Engineer at Intuit and Manoj Kale and Upendra V at AWS. Through customizing the Amazon AppStream 2.0 experience, Intuit simplifies their customers end user experience and migration from QuickBooks Desktop to QuickBooks Online. In this blog post we share how Intuit successfully migrated legacy Intuit […]

Infor, founded in 2002 and headquartered in New York City, is a global leader in ERP and industry-specific cloud software products. With over 65,000 customers in 177 countries across the globe, Infor uses Amazon AppStream 2.0 to cost effectively deliver a Software-as-a-Service (SaaS) version of their construction payroll application to customers. Opportunity | Meet customer […]

As the demand for technology-based jobs continues to grow, the need for career and technical education (CTE) as well as science, technology, engineering, and mathematics (STEM) based curriculum continues to evolve in the classroom to prepare students for their careers. In addition to making improvements in classroom curriculum, K12 organizations have been seeking alternative methods […]

This blog post walks you through creating an event driven solution with AWS Lambda to change your AppStream 2.0 auto scaling policy based on time of day. With Amazon AppStream 2.0’s Fleet Auto Scaling capabilities you can adjust the size of your AppStream 2.0 fleet automatically to match user demand. However, with certain usage patterns, […]

This blog post walks through how SoFi, a financial technology company that provides a range of financial products and services, scale their growing business needs with AWS services. SoFi uses Amazon WorkSpaces to scale out their Desktop as a Service solution, and improve visibility and control of their environment with AWS Systems Manager. The SoFi […]