Category: Technical How-to

Customers want to use desktop services to deliver business-critical applications and desktops to their end users at scale. Our mission in the Amazon End User Computing (EUC) organization is designed to enable customers to securely get work done from anywhere and from any device. To help us deliver on this mission, we launched Amazon WorkSpaces […]

Amazon WorkSpaces has traditionally supported Active Directory domain-join desktops. Administrators manage these desktops through group policies and tools that run on site servers and branch servers. Custom image pipelines are built to install applications, push updates, and patch desktops at scale. IT administrators spend time to create and maintain custom images for different user personas. […]

Managing a fleet of virtual desktops means staying ahead of performance issues before they become help desk tickets. Whether you are running Amazon WorkSpaces personal or Amazon WorkSpaces applications, your administrators need clear, actionable visibility into how those environments are performing and how users are connecting. Building Amazon CloudWatch dashboards from scratch is straightforward, but […]

The clock is ticking With Windows 10 Enterprise reaching its end-of-support (EOS) on October 14, 2025, end-user computing administrators must migrate to Windows 11 to maintain a supported operating system. This post outlines the Windows 11 BYOL (bring your own license) migration process for Amazon WorkSpaces Personal users. Note: Customers using Windows 10 BYOL on […]

The Amazon WorkSpaces client end of life (EOL) policy is applicable to major and minor versions of WorkSpaces clients for WorkSpaces Personal and WorkSpaces Pools. In this post, I will help you gain insights into your Amazon WorkSpaces clients and help you prepare for client upgrades where needed. The lifecycle of a WorkSpaces client version […]

Customers often ask how they can visually gain granular insights into their Amazon WorkSpaces Personal utilization (billable hours used, running mode, bundle type, AWS Regions). Capturing and visualizing this data can provide several key benefits: Understand monthly billable hours for each WorkSpace to identify underutilized instances you can terminate to optimize costs. Determine the appropriate […]

Customer often ask how they can improve the experience for users connecting to Amazon WorkSpaces. End users may be connecting from long distances or over unreliable networks. WorkSpaces Personal now integrates with AWS Global Accelerator (AGA) to enhance WorkSpaces connection performance by optimizing streaming traffic through the AWS Global Network and edge locations. This feature […]

Automating key processes is essential to managing the Amazon WorkSpaces Family of services effectively at scale. Proper use of automation maximizes efficiency and productivity for managing virtual desktop environments. In this hands-on builders’ session, you’ll learn how to optimize management of WorkSpaces Family services at scale through automation using scripts and other workflows. You will […]

In this post, we explain how the AWS Private CA Connector for Active Directory simplifies and accelerates the configuration of certificate-based authentication (CBA) for Amazon WorkSpaces and Amazon WorkSpaces Applications. We provide an overview of AWS Private Certificate Authority and Active Directory Certificate Services in this context. We discuss the benefits of using the AWS […]

At AWS re:Invent 2022, AWS launched Amazon CloudWatch Internet Monitor, which includes integrations with Amazon WorkSpaces Personal. After you associate your WorkSpaces with Internet Monitor, you can identify potential performance and internet connection issues of your users to their WorkSpaces. The service provides you with IP prefixes and ASN (typically, the internet service provider or […]