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AWS and Chaos Gears Help Build Confidence in AI at InsuranceMarket

Discover how AWS and Chaos Gears helped automate customer call analysis, improve decision-making, and inspire company-wide confidence in AI-driven innovation.

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Overview

For nearly a decade, InsuranceMarket has built its technology foundation on AWS.

When it came time to embrace generative AI, Chaos Gears provided the AI engineering expertise needed to unlock new possibilities.

Discover how AWS and Chaos Gears helped automate customer call analysis, improve decision-making, and inspire company-wide confidence in AI-driven innovation.

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We moved from assumptions to the actual picture — knowing exactly what the customers were trying to say, knowing exactly where the problems were, and knowing exactly what we have to tackle...Even manual analysis required several days — with the solution we built together with Chaos Gears, we were able to do it within several minutes.

Vangelis Gongolidis

Chief Technology Officer, InsuranceMarket

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