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Get started with AWS Support Documentation, Support Center, and AWS re:Post.

Documentation
Provides Amazon Support User Guides, API References, and AWS CLI commands you can use to work with AWS Support.

AWS re:Post
Quickly find answers to your technical questions on AWS re:Post, a community-driven question-and-answer service

Support Center
Provides access to Account and Billing help for AWS Support.

Whitepapers & slides

Forrester Total Economic Impact (TEI) of AWS Customer Enablement Services
Learn about the potential return on investment (ROI) you may achieve by engaging with AWS Customer Enablement services.

AWS Enterprise Support one pager
Read the one pager to learn how AWS Enterprise Support can help deliver significant business value.

AWS Business Support one pager
Read the one pager to learn how you can build a strong cloud foundation with high-quality Support.

AWS Business Support eBook
Read the eBook to learn how AWS Business Support can help you realize your business goals faster.

Forrester cloud support
See why Forrester says, “Cloud support services have evolved into essential solutions.”

Videos

Learn about AWS Enterprise Support (2:45)
Learn about AWS Business Support (1:33)
How do I start using Trusted Advisor (11:56)

Blog posts & articles

Showing results: 10-12
Total results: 47
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  • Blog Post

    Managing AWS Lambda runtime upgrades

    Julian Wood
    This post is written by Julian Wood, Principal Developer Advocate, and Dan Fox, Principal Specialist Serverless Solutions Architect. AWS Lambda supports multiple programming languages through the use of runtimes. A Lambda runtime provides a language-specific execution environment, which provides the OS, language support, and additional settings, such as environment variables and certificates that you can access from [...]
    15 Nov 2023
  • Blog Post

    Using AWS Trusted Advisor to Drive Operational Excellence with Ensono Envision Advisor

    Chris Mills, Matt LaBarre, Asim Ahmed
    AWS Trusted Advisor inspects your AWS environment and provides recommendations to optimize infrastructure, improve security and performance, reduce cost, and monitor service quotas. Ensono Envision Advisor turns AWS Trusted Adviser recommendations into validated, prioritized, actionable insights. It ingests data before enriching it with Ensono IP to contextualize recommendations specific to end customers, making it easier to achieve operational excellence on AWS.
    25 Oct 2023
  • Blog Post

    Resilience in Retail

    Paul Melia, Nick Tyson
    In the modern retail landscape, the customer experience is paramount. Retailers are always looking for new ways to improve the customer journey, from personalized recommendations to frictionless checkout experiences. As a result, retailers are increasingly relying on technology to meet the demands of their customers. However, with the increasing reliance on technology comes the risk [...]
    16 Oct 2023
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Twitch episodes

Join AWS Support experts on a live streaming series to discuss best practices and solutions at Twitch.tv/aws.

Most recent episode

AWS Identity and Access Management (IAM) Best Practices
1/26/2021
Michael Beck, Aydn Bekirov, and Louise Fox give an overview of IAM and share best practices for keeping your AWS environment secure.
Watch the recording

Previous episodes

Infrastructure Event Readiness
1/11/2021
Padma Malligarjunan, Michael Beck, and Francesco Penta discuss designing to be ready for peak traffic events.
Watch the recording

Amazon WorkSpaces - Helping You Work from Home Easily and Securely
12/15/2020
Padma Malligarjunan, Rob Higareda, and Francesco Penta provide an overview of Amazon WorkSpaces and share best practices for scaling desktops in a Windows environment.
Watch the recording