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Get started with AWS Support Documentation, Support Center, and AWS re:Post.

Documentation
Provides Amazon Support User Guides, API References, and AWS CLI commands you can use to work with AWS Support.

AWS re:Post
Quickly find answers to your technical questions on AWS re:Post, a community-driven question-and-answer service

Support Center
Provides access to Account and Billing help for AWS Support.

Whitepapers & slides

Forrester Total Economic Impact (TEI) of AWS Customer Enablement Services
Learn about the potential return on investment (ROI) you may achieve by engaging with AWS Customer Enablement services.

AWS Enterprise Support one pager
Read the one pager to learn how AWS Enterprise Support can help deliver significant business value.

AWS Business Support one pager
Read the one pager to learn how you can build a strong cloud foundation with high-quality Support.

AWS Business Support eBook
Read the eBook to learn how AWS Business Support can help you realize your business goals faster.

Forrester cloud support
See why Forrester says, “Cloud support services have evolved into essential solutions.”

Videos

Learn about AWS Enterprise Support (2:45)
Learn about AWS Business Support (1:33)
How do I start using Trusted Advisor (11:56)

Blog posts & articles

Showing results: 13-15
Total results: 47
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  • Blog Post

    Auto-remediate best practice deviations detected by AWS Trusted Advisor

    Manas Satpathi, Sandeep Mohanty
    AWS Trusted Advisor inspects your AWS infrastructure and provides best practice recommendations when opportunities exist to reduce cost, optimize your AWS infrastructure, improve system availability and performance, help close security gaps and monitor service quotas. Trusted Advisor recommendations are based on best practices identified by AWS services experts and learnings from serving thousands of customers [...]
    11 Oct 2023
  • Blog Post

    Find public Amazon S3 buckets in your AWS account

    Arun Chandapillai, Parag Nagwekar
    Data is key to business, and securing it from unintended access is a critical business activity. As cloud usage increases, this can be a significant task to address. You want to verify that you aren’t unintentionally exposing or sharing data publicly. Under the Shared Responsibility Model, AWS is responsible for protecting the infrastructure that runs [...]
    12 Jun 2023
  • Blog Post

    Starting your Cloud Financial Management journey: Cost savings

    Stephanie Gooch
    In this blog, we’ll share tools you can setup, pricing models you can take advantage of, and services you can use that will help you identify cost optimization opportunities in your workloads.
    18 Jan 2023
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Twitch episodes

Join AWS Support experts on a live streaming series to discuss best practices and solutions at Twitch.tv/aws.

Most recent episode

AWS Identity and Access Management (IAM) Best Practices
1/26/2021
Michael Beck, Aydn Bekirov, and Louise Fox give an overview of IAM and share best practices for keeping your AWS environment secure.
Watch the recording

Previous episodes

Infrastructure Event Readiness
1/11/2021
Padma Malligarjunan, Michael Beck, and Francesco Penta discuss designing to be ready for peak traffic events.
Watch the recording

Amazon WorkSpaces - Helping You Work from Home Easily and Securely
12/15/2020
Padma Malligarjunan, Rob Higareda, and Francesco Penta provide an overview of Amazon WorkSpaces and share best practices for scaling desktops in a Windows environment.
Watch the recording