Introducing Amazon Chime Voice Connector

Posted on: Mar 18, 2019

Amazon Chime now lets you place inexpensive, secure telephone calls to over 100 countries from your on-premises phone system, using your internet connection or AWS Direct Connect. You can choose to purchase low-cost inbound calling, outbound calling, or both. With Voice Connector, you can reduce your voice calling costs by up to 50% by eliminating fixed telephone network costs, and simplifying your voice network administration by transitioning it to AWS. You can send some or all of your traffic to Voice Connector, which lets you scale your usage up or down based on your business needs. Voice Connector has no upfront fees or long-term commitments, which means you pay only for the voice minutes and phone numbers you use. There is no charge for simultaneous voice conversations or encryption. Dialing into Chime meetings or placing calls to other Voice Connector customers is free of charge.

You can start using Voice Connector today by logging into the Amazon Chime console to purchase telephone numbers and provision Voice Connectors. The service communicates with your on-premises phone system using the industry-standard Session Initiation Protocol (SIP). Calls are encrypted using Transport Layer Security (TLS) for SIP signaling and secure real-time transport protocol (SRTP) for voice media.

Voice Connector is available today in the US East (N. Virginia) region with support for United States telephone numbers.

To learn more about Voice Connector, visit the Amazon Chime website or to start using Voice Connector, log in to the Amazon Chime console.