Posted On: Jun 12, 2020
Today, we’re excited to announce the AWS Service Management Connector for ServiceNow, formerly known as the AWS Service Catalog Connector. The AWS Service Management Connector for ServiceNow enables integration features for AWS Service Catalog, AWS Config, and AWS Systems Manager within ServiceNow. This simplifies cloud provisioning and resource management for ServiceNow administrators, and also makes it easier for ServiceNow users to request AWS products, which can be any IT service that administrators want to make available for deployment on AWS.
With this integration, ServiceNow administrators can provide pre-approved and compliant, AWS resources to end-users using AWS Service Catalog, execute automation playbooks using AWS Systems Manager, and track resources in the ServiceNow CMDB using AWS Config within ServiceNow. This simplifies AWS product request actions for ServiceNow users and provides governance and oversight over AWS products via ServiceNow.
The AWS Service Management Connector for ServiceNow is available at no charge in the ServiceNow Store. This new feature is generally available in all AWS Regions where AWS Service Catalog, AWS Config, and AWS Systems Manager services are available. For more information, please visit the documentation on the AWS Service Management Connector. You can also learn more about AWS Service Catalog, AWS Config and AWS Systems Manager.