Customer Stories / Energy / United States

2024
Carrier Logo

Carrier Uses Amazon Bedrock to Help Customers Achieve Their Sustainability Goals

Overview

As a global leader in intelligent climate and energy solutions, Carrier Global Corporation (Carrier) strives to advance sustainable, efficient building environments and help customers reduce their carbon footprints. One of its products, Abound Net Zero Management, is designed to optimize energy efficiency and sustainability in buildings. Carrier wanted to scale this product for a global audience, especially in regard to managing and interpreting diverse utility data across different regions and languages.

Current Time 0:00
/
Duration Time 0:00
Loaded: 0%
Progress: 0%
Stream TypeLIVE
Remaining Time -1:00
 
1x

Carrier’s Solution

On Amazon Web Services (AWS), Carrier harnessed generative artificial intelligence (AI) to scale and enhance the functionality of Abound Net Zero Management. Crucial to this mission are Amazon Bedrock, a fully managed service that makes it simple to build and scale generative AI applications with foundation models, and Amazon Textract, a machine learning service that automatically extracts text, handwriting, layout elements, and data from scanned documents.

Using generative AI built on Amazon Bedrock, Abound Net Zero Management can easily ingest utility data and combine it with historical trends and predictive analytics to provide insights that help customers manage their portfolio’s energy consumption and reduce their carbon emissions. With the new solution, customers can upload their utility bills in their local languages, which the solution analyzes to populate data that is used to generate actionable energy-saving insights.

“The solution that we created uses Amazon Textract to upload customer’s utility bills and extract all the textual information from those,” says Lexie Webel, Product AI lead at Carrier. “We took that textual information and passed it into a large language model offered by Amazon Bedrock to be able to intelligently process that data and grab those data points for us.”
 

Benefits of Using AWS

On AWS, Carrier can deploy Abound Net Zero Management at scale while keeping customer data secure. Thanks to AWS AI services and to the scalability of the cloud, the company can extend this service to a global audience while maintaining consistent performance. “The good part about this is we only had to do a few clicks and a few lines of code, and we made it available for our entire customer base, both in the United States and globally,” says Webel.

This solution is still in the pilot phase, but once commercially available, it will enable customers to actively reduce their carbon footprints and offer insights into energy usage that lead to more sustainable choices. Additionally, customers will benefit from a streamlined, user-friendly experience, which makes it simpler to interact with Carrier’s products, track emissions, and optimize usage.

“Now that we can extract [customers’] data from their bills they can actually see all of the different analytics and insights that Abound Net Zero Management provides, ultimately helping them reach their sustainability goals, which ties back into Carrier’s main mission of helping to create a safer, healthier, and more sustainable world,” says Webel.

kr_quotemark

We only had to do a few clicks and a few lines of code, and we were able to make it available for our entire customer base.”

Lexie Webel
Product AI Lead, Carrier Global Corporation

AWS Services Used

Amazon S3

Amazon Simple Storage Service (Amazon S3) is an object storage service offering industry-leading scalability, data availability, security, and performance.

Learn more »

Gain free, hands-on experience with S3 » 

Amazon SageMaker

Amazon SageMaker is built on Amazon’s two decades of experience developing real-world ML applications, including product recommendations, personalization, intelligent shopping, robotics, and voice-assisted devices.

Learn more »

Amazon Bedrock

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon via a single API, along with a broad set of capabilities you need to build generative AI applications with security, privacy, and responsible AI.

Learn more »

Amazon Textract

Amazon Textract is a machine learning (ML) service that automatically extracts text, handwriting, layout elements, and data from scanned documents.


Learn more »

More Energy Customer Stories

Showing results: 1-4
Total results: 156

no items found 

  • Korea

    Hanwha Qcells Builds a Virtual Power Plant…

    Learn how Hanwha Qcells used AWS IoT Core and Amazon EventBridge to develop a VPP platform in three months, enhancing renewable energy solutions in Korea.
    2024
  • Europe, Middle East, & Africa

    Jimmy Energy Builds Scalable and Secure…

    Jimmy Energy (Jimmy) has been turning up the heat, with nuclear power taking center stage in its massive decarbonization campaign. Its small-scale generators can reduce carbon footprints across multiple industries, but to facilitate their safe and efficient operation, the company needed a reliable high performance computing (HPC) solution. Using Amazon Web Services (AWS), Jimmy implemented a natively built solution that optimized time savings while maintaining scalability and security.
    2024
  • France

    Electra s'appuie sur AWS pour garantir la…

    Electra, opérateur propriétaire de bornes de recharge ultra-rapide pour véhicules électriques, a choisi AWS dès ses débuts pour assurer la fiabilité, la scalabilité et la sécurité de son infrastructure. En tant que CPO (Charge Point Operator), Electra se distingue par l'installation de bornes ultra-rapides dans les zones urbaines et périurbaines, permettant aux utilisateurs de recharger leur véhicule en 15 à 30 minutes. Grâce à ce partenariat, Electra maîtrise l’ensemble de sa technologie, garantissant une expérience utilisateur optimisée et une réactivité immédiate en cas de besoin. L'infrastructure AWS permet également de répondre aux exigences strictes de cybersécurité tout en offrant une capacité d’expansion. Aujourd'hui, Electra compte 3540 stations et prévoit d'atteindre 2 200 stations d'ici 2030.
    2024
  • United States

    Conduit Power Slashed SCADA Deployment…

    Learn how independent power producer Conduit Power implemented a resilient cloud-based SCADA system using AWS.
    2024
1 39

Get Started

Organizations of all sizes across all industries are transforming their businesses and delivering on their missions every day using AWS. Contact our experts and start your own AWS journey today.