Ingenico Standardizes Global Payments with AWS and FIS

As part of its treasury operations managed through FIS, Ingenico worked across more than 15 business entities and with 20 banking partners worldwide. Processes were fragmented and overly reliant on manual workflows. Payment approvals required logging in to multiple banking portals, each with its own interface and security protocols. That meant delays and increased administrative burden— not to mention potential security risks.

“Without a centralized solution,” said Luc Vong, cash management and treasury IT manager at Ingenico, “we had no clear view of our transactions. Managing payments across different tools made it difficult to prevent fraud and control cash positions.”

At the same time, the company faced a rapidly shifting payments landscape. QR code payments and mobile-first transactions were on the rise, reducing reliance on traditional card-based payment terminals. Competitor innovation was also lowering costs, which put pressure on Ingenico to modernize its internal operations and stay ahead of the curve. Ingenico needed a centralized, secure solution that would provide full visibility across all banking partners and entities, simplify payment approvals, and strengthen fraud prevention—all while supporting the company’s long-term growth and operational efficiency.

To streamline treasury operations and improve payment security, Ingenico partnered with FIS to implement FIS Payment Hub on Amazon Web Services (AWS). The solution introduced a modern, cloud-native architecture built on Kubernetes using Amazon Elastic Kubernetes Service (Amazon EKS) for container orchestration. By deploying FIS Payment Hub across multiple AWS Availability Zones, Ingenico helped ensure high availability, fault tolerance, and business continuity. The solution also integrated seamlessly with Ingenico’s ERP system, creating a centralized connection for payment approvals and real-time cash management.

FIS Payment Hub uses several AWS managed services for secure performance and scalability. Amazon Aurora with PostgreSQL provides a high-performance, highly available database layer, while Amazon Simple Storage Service (Amazon S3) supports secure object storage for payment records and reporting. To improve system responsiveness, the solution uses Amazon ElastiCache for Redis as a caching layer, and Amazon Managed Streaming for Apache Kafka (Amazon MSK) handles event-driven communication between services. Advanced security features—including Virtual Private Cloud (VPC) isolation, load balancing, and AWS Backup— ensure data integrity and disaster recovery readiness.

AWS Professional Services worked closely with FIS to modernize the Payment Hub solution for optimal cloud performance and reliability. By combining the deep expertise in treasury solutions of FIS with the cloud innovation and best practices of AWS, Ingenico gained a future-ready platform that supports its business goals and enables rapid expansion into new markets.

With this fully integrated solution, Ingenico gained centralized visibility across all banking relationships, streamlined payment approvals, and strengthened fraud-prevention efforts. The company successfully modernized its treasury operations, improving security and control across its global financial activities. Now, Ingenico manages payment approvals through a single platform, which has eliminated the need to navigate multiple banking portals and interfaces. “Now, with FIS Payment Hub, we have a common solution,” says Vong. “A common interface, and a common focus on one tool.”

This new approach not only accelerated payment approval cycles but also simplified cash management by providing treasury teams with real-time visibility into transactions and bank relationships. This has allowed Ingenico to reduce manual processes, freeing up valuable resources for more strategic financial planning.

“The main thing is it’s secure,” says Vong about the solution. “We have a view on all the transactions instead of going into different tools, and we have a common interface to approve payments across all banks.” By integrating directly with Ingenico’s ERP and centralizing all banking communications through a secure, encrypted connection, the company minimized the risks associated with manual data entry and fragmented approval processes.

Ingenico plans to continue expanding the deployment of FIS Payment Hub to additional entities and banking partners. The company expects even greater efficiency gains as the solution is rolled out more broadly. With a modern, cloud-based platform built for scalability and security, Ingenico is well positioned to support future growth and navigate the evolving global payments landscape.