- Events
- Gen AI Loft Dubai - Trading Tomorrow: How AI Agents Are Revolutionizing Customer Service in Thndr
Gen AI Loft Dubai - Trading Tomorrow: How AI Agents Are Revolutionizing Customer Service in Thndr
AWS GenAI Loft | Dubai
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IN PRESENZA
Oleg Baydakov | Senior Data Engineer, Thndr, Alexis Philippart de Foy | Startup SA, AWS
English
200 – Intermedio
Relatori
Join us for a technical deep-dive into how Thndr built and deployed intelligent support agents using Amazon Bedrock and serverless technologies. We'll explore how they combined static knowledge bases with real-time customer data to create a responsive and scalable support system.
We'll break down:
- The architecture behind integrating Bedrock Agents with existing customer data systems
- Development approach and key technical decisions that shaped the solution
- Lessons learned and best practices for similar implementations
This session is packed with practical insights for engineering teams looking to implement AI-powered solutions using Amazon Bedrock Agents. Whether you're an architect, developer, or technical lead, you'll walk away with concrete examples and implementation strategies you can apply to your own projects.
Who Should Attend?
This session is tailored for:
Technical Leads
Developers
Architects