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AWS for Telecom

Growth Initiatives

Deliver new value-added services enabled by GenAI, monetize network investments, and innovate to launch new products and technologies

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Drive telecom growth and unlock new possibilities with AWS

This eBook explores how AWS’s deep expertise in the telecom sector is enabling telcos to drive growth initiatives across multiple fronts. 

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Growth Initiatives

AWS enables telcos to combine capabilities across connectivity, data, enterprise logic, and advanced technologies like generative AI for building, vertically integrated solutions that deliver meaningful outcomes that can be seamlessly scaled across regions and businesses. AWS offers comprehensive IoT, AI/ML, and edge-to-cloud data capabilities, allowing telcos to innovate and develop value-added services across call center applications, sovereign cloud, devices, and smart home packages, unlocking new revenue streams and driving business growth.

AWS enables telcos to easily combine capabilities across connectivity, data, enterprise business logic, and advanced technologies like generative AI for building vertically integrated, enterprise-grade solutions. Customers can easily extend advanced network capabilities, such as APIs on AWS, enabling developers to build innovative network-aware applications. With AWS Marketplace integrations, telcos can promote SaaS solutions while streamlining procurement, billing, and licensing processes for enterprises.
AWS enables telcos to develop unified platforms integrating IoT, AI/ML, and edge-to-cloud data capabilities, seamlessly connecting diverse assets, devices, and systems. This unified experience unlocks efficiency, productivity, and sustainability benefits for customers. With AWS, telcos can create value-add services, like smart home, energy management, security, and home care to generate new revenue streams.
AWS offers industry-leading technical measures, operational controls, including data residency guardrails, and contract protections. AWS is sovereign-by-design, providing the highest levels of security and protection, while enabling telcos to optimize for increased scale, agility, speed, and reduced costs. Customers have full control over where they locate their data, who can access it, and how it is used, ensuring the confidentiality and integrity of customer data.

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Telcos are using AWS services and partner solutions to forge new growth initiatives.

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Telenor

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Telus

TELUS International logo featuring stylized green and purple text on a white background. Learn more »

BT Group

The logo of BT Group, featuring bold black text and a series of colorful rectangles below the company name on a white background. Watch the video »

Services to build and scale

Innovate with cloud services, infrastructure, and partner solutions to create scalable, secure growth initiatives.

Amazon Connect

Amazon Connect is a cloud-native, omnichannel contact center service that enables telcos to offer cost-effective customer service solutions. On Average, Amazon Connect customers have reported a 50% reduction in Total Cost of Ownership (TCO). Its intuitive interface allows non-technical users to design contact flows, manage agents, and monitor performance metrics, eliminating the need for specialized skills. Available globally, including Frankfurt and London, Amazon Connect provides toll-free and DID (Direct Inward Dialing) services across multiple AWS regions, charged per day and per minute based on call type and destination.

AWS IoT

AWS IoT offers a comprehensive portfolio of fully-managed cloud services that enable service providers to connect and manage billions of devices and process trillions of messages at scale. Using AWS IoT services, telcos can securely collect, store, and analyze IoT data for various workloads.

Amazon SageMaker

Amazon SageMaker is a fully managed service that brings together a broad set of tools to enable high-performance, low-cost machine learning (ML) for any use case. With SageMaker, you can build, train and deploy ML models at scale using tools like notebooks, debuggers, profilers, pipelines, MLOps, and more – all in one integrated development environment (IDE).

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