APN Partners & AWS Professional Services: Driving Customer Success

The following is a guest post from Todd Weatherby, Director, AWS Professional Services

The AWS Professional Services team strives to be the most partner friendly consulting organization in the industry.  Over the last several years, we have seen that customers get great results from a combination of our specialized AWS skills, and your broader skills, resources and relationships.

“Cloudreach firmly believes in the power of working with AWS Professional Services on particular customer engagements. From our engagements together at Time Inc. and Delaware North, we have blended our strengths to address customers’ needs and drive to successful ‘Cloud First’ strategies. Our customers have also seen the benefits of this relationship, and feel connected to AWS through the additional support of AWS Professional Services.”

 

– Tom Ray, Global Head of Cloud Enablement, Cloudreach, Inc.

Our goal is to demonstrate to you, our APN partners, that you can win bigger deals, shorten sales cycles, and deliver great customer outcomes by letting us help with particular engagements.

Enterprise Customer Focus

We focus on enabling cloud adoption and migration for our enterprise customers. Enterprise customers, defined as the Fortune 1000 or Global 2000, represent a large segment of IT spend, and their adoption and integration of cloud technology can transform industries and redefine how customers are served by those industries. If you are working with an enterprise customer, we can help, regardless of what partner tier you may be in.

Global Capabilities

AWS Professional Services is a global organization. We have offices and personnel around the world in 15 countries: Canada, Brazil, Mexico, UK, France, Netherlands, Luxembourg, Germany, Sweden, Singapore, China, Japan, Australia, S. Korea, and the USA.  We have also extended this capacity to support enterprise customers in other countries such as: Malaysia, Switzerland, Finland, Spain, New Zealand and India.

Functional Expertise

We are a team of experienced consultants with a wide variety of skills and experience. Our team of cloud experts have the up-to-the-minute knowledge of AWS services, management consulting, and experience facilitating large scale IT transformations to AWS.  We know and understand what it takes to be a consultant, and bring that to every engagement with our APN Partners. We have helped hundreds of customers move faster with AWS. Some of our expertise includes:

• IT Transformation
• Security, Risk, and Compliance
• Big Data & Analytics
• Internet of Things (IoT)
• Migration
• Application Development Patterns and Practices
• Continuous Integration/Continuous Deployment
• DevOps
• Infrastructure Architecture
• SAP and Windows on AWS

Our consultants can also help by providing a perspective on how vertical industries such as financial/banking, media and entertainment, health sciences, and retail have successfully adopted AWS to transform their businesses.

We can also provide whitepapers, frameworks, sample code, best practices and a variety of other artifacts to help you. A great example of this is the AWS Cloud Adoption Framework (AWS CAF):

https://aws.amazon.com/professional-services/CAF/perspectives

AWS CAF includes not only these seven critical perspectives necessary to consider in large scale cloud adoption, but also related activities such as conducting discovery workshops, maturity assessments, TCO analysis, portfolio assessments and adoption roadmaps.

Engaging With AWS Professional Services

If you have an opportunity or project with an enterprise customer, we want to help you succeed. We view our mission as helping customers and APN Partners succeed with AWS by transferring our knowledge and experience. Knowledge transfer to our APN Partner and getting results to the customer faster are what drives our approach.

The key is to get us involved early and we’ll work collaboratively with you to identify the best ways that we can help you succeed with your customers. Contact your AWS Partner Development Manager or the AWS Enterprise Sales Account Manager to get the dialog started.

To learn more about AWS Professional Services, visit our website here.