AWS Partner Network (APN) Blog
Author: Deepika Giri
Creating Unique Customer Experiences with Capgemini’s Next-Gen Customer Intelligence Platforms
Customer experience is at its best when a customer perceives the experience offered is unique and aligns to their preferences. The need to engage, at a very personal level, becomes key. Learn how Capgemini’s data and analytics practice implements customer intelligence platforms on AWS to help companies build a unified data hub. This enables customer data to be converted into insights that can be used for reporting and building AI/ML predictive analytics capabilities.