Category: Amazon Bedrock Knowledge Bases

MoneySuperMarket found that searching for the right credit card is often overwhelming for customers. In partnership with Firemind and AWS, they built Money Concierge, an AI-powered assistant that provides personalized suggestions in natural language, in only 6 months. The solution has helped over 55,000 customers in their credit card journey achieving 93% positive feedback.

Discover how the groundbreaking integration of Zeta’s AI Marketing Platform with AWS’s cloud infrastructure is revolutionizing personalized customer experiences at scale. This powerful combination processes billions of real-time customer signals, enabling hyper-targeted campaigns while maintaining strict compliance standards. Learn how leading organizations are leveraging this unified ecosystem to overcome today’s most pressing digital marketing challenges and achieve measurable ROI across all channels.

As organizations rapidly adopt generative AI models in enterprise workflows, they face increasing security risks such as prompt injection attacks, model poisoning, and data extraction vulnerabilities. This blog demonstrates how Protect AI’s Guardian and Recon tools integrate with Amazon Bedrock to secure DeepSeek model deployments.

Generative AI is revolutionizing contact centers, enhancing customer interactions and operational efficiency. TCS’s solution leverages this technology to provide a comprehensive, multi-device experience for customers, agents, and employees. It streamlines operations, improves agent productivity, and delivers superior customer service. This AI-driven approach enables contact centers to deliver superior customer service while driving operational excellence.