Category: News

In June 2022 AWS announced a preview of Amazon Connect Cases, a feature of Amazon Connect that simplifies these customer interactions and reduces the average handle times of issues. Today I am excited to announce the general availability of Amazon Connect Cases. Cases, a feature of Amazon Connect, makes it easy for your contact center […]

This post is part of our Week in Review series. Check back each week for a quick roundup of interesting news and announcements from AWS! A new week and a new month just started. Curious which were the most significant AWS news from the previous seven days? I got you covered with this post. Last […]

Artificial intelligence (AI) is all around us. AI sends certain emails to our spam folders. It powers autocorrect, which helps us fix typos when we text. And now we can use it to solve business problems. In business, data-driven insights have become increasingly valuable. These insights are often discovered with the help of machine learning […]

I am pleased to announce today the availability of Amazon File Cache, a new high-speed cache service on AWS designed for processing file data stored in disparate locations—including on premises. File Cache accelerates and simplifies your most demanding cloud bursting and hybrid workflows by giving your applications access to files using a fast and familiar […]

At AWS, we love to give our customers choices: the choice of infrastructure to deploy your workloads, to store your most important data, or the operating systems for your virtual desktops. Many of you choose Amazon Workspaces to provision and distribute virtual desktops securely and at scale to your workforce. Our customers choose Workspaces when […]

Today we announce the general availability of AWS IoT FleetWise, a fully managed AWS service that makes it easier to collect, transform, and transfer vehicle data to the cloud. Last AWS re:Invent 2021, we previewed AWS IoT FleetWise, heard customer feedback, and improved features for various use cases of near-real-time vehicle data processing. With AWS […]

It looks like my travel schedule is coupled with this Week In Review series of blog posts. This week, I am traveling to Fort-de-France in the French Caribbean islands to meet our customers and partners. I enjoy the travel time when I am offline. It gives me the opportunity to reflect on the past or […]

I am pleased to announce the availability of local clusters for Amazon Elastic Kubernetes Service (Amazon EKS) on AWS Outposts. It means that starting today, you can deploy your EKS cluster entirely on Outposts: both the Kubernetes control plane and the nodes. Amazon Elastic Kubernetes Service (Amazon EKS) is a managed Kubernetes service that makes […]