AWS News Blog

AWS Global Summits are Coming!

One of the first things I got to do when I joined the AWS Blog team was to attend the summit in New York City last August. Meeting all of our customers, checking out Game Day, and getting to see the enthusiasm of the AWS community made me even more excited to be starting my […]

Amazon Aurora Update – More Cross Region & Cross Account Support, T2.Small DB Instances, Another Region

I’m in catch-up mode again, and would like to tell you about some recent improvements that we have made to Amazon Aurora. As a reminder, Aurora is our high-performance MySQL-compatible (and soon PostgreSQL-compatible) enterprise-class database (read Now Available – Amazon Aurora and Amazon Aurora – New Cost-Effective MySQL-Compatible Database Engine for Amazon RDS for an […]

Amazon Connect – Customer Contact Center in the Cloud

Customer service is essential to the success of any business. In order to provide voice-based customer service at scale, many organizations operate call centers. At the low end, call centers simply route incoming calls to any available agent. More sophisticated systems support more sophisticated routing and interaction, including the ability to create customized call trees […]

NICE EnginFrame – User-Friendly HPC on AWS

Last year I announced that AWS had signed an agreement to acquire NICE, and that we planned to work together to create even better tools and services for high performance and scientific computing. Today I am happy to be able to tell you about the launch of NICE EnginFrame 2017. This product is designed to […]

New Amazon AppStream 2.0 Features – Fleet Auto Scaling, Image Builder, SAML, Metrics, and Fleet Management

My colleague Gene Farrell introduced you to Amazon AppStream 2.0 late last year. In his guest post, Gene explained how AppStream 2.0 lets you run desktop applications securely on any device, from within the comfort of an HTML5 web browser (read the entire post to learn more). For example, I used the AppStream 2.0 Try […]

EC2 Run Command is Now a CloudWatch Events Target

Ok, time for another peanut butter and chocolate post! Let’s combine EC2 Run Command (New EC2 Run Command – Remote Instance Management at Scale) and CloudWatch Events (New CloudWatch Events – Track and Respond to Changes to Your AWS Resources) and see what we get. EC2 Run Command is part of EC2 Systems Manager. It […]