Business Productivity

Tag: Customer Solutions

Docomo Online Counter

How NTT DOCOMO added video customer support using AWS

This blog post was co-written by Masaki Yoshii, LABO Managing Director at Peers Co, Ltd,. and Takeshi Kobayashi, Sr Solutions Architect at AWS, supervised by Seiji Nishihiro, Senior Manager Consumer Marketing Department at NTT DOCOMO, INC.. Introduction In 2022, NTT DOCOMO, INC., one of the largest mobile phone operators in Japan, successfully deployed their online […]

High-level design of scalable file-based noise reduction solution.

Build a scalable file-based noise reduction solution with Amazon Voice Focus AMI

August 2025: This feature is no longer available. For available voice focus options please see Amazon Chime SDK Features. In November 2021, Amazon Chime SDK team launched Amazon Voice Focus AMI for customers to help reduce background noise and improve the quality of their audio content. Amazon Voice Focus is an award-winning, deep-learning noise suppression algorithm used in […]