Author: Dave Jaskie

Managing a fleet of virtual desktops means staying ahead of performance issues before they become help desk tickets. Whether you are running Amazon WorkSpaces personal or Amazon WorkSpaces applications, your administrators need clear, actionable visibility into how those environments are performing and how users are connecting. Building Amazon CloudWatch dashboards from scratch is straightforward, but […]

Are you looking to use AI to streamline administrative tasks and boost user productivity? In today’s ever-evolving digital landscape, the success of your organization’s end-user computing (EUC) strategy depends on seamless user adoption and effective utilization of services. This interactive session explores how you can leverage Amazon Bedrock’s agentic AI in combination with Amazon WorkSpaces […]

Customers frequently ask how to leverage AWS PrivateLink to connect to Amazon WorkSpaces Personal. PrivateLink offers a seamless way to establish secure, private connections without the need for traditional networking components such as internet gateways, NAT devices, or VPN configurations. This approach not only simplifies network architecture but also enhances security by significantly reducing the […]

As companies look to provide around the clock support, helpdesks must scale accordingly. Often, support demands exceed available resources. Prior blogs discuss creating a self-service portal for Amazon WorkSpaces users to manage their environments easily. Self-service portals work well for users who have clear requests. However, it is a challenge when users do not know […]

The Amazon WorkSpaces client end of life (EOL) policy is applicable to major and minor versions of WorkSpaces clients for WorkSpaces Personal and WorkSpaces Pools. In this post, I will help you gain insights into your Amazon WorkSpaces clients and help you prepare for client upgrades where needed. The lifecycle of a WorkSpaces client version […]

Customer often ask how they can improve the experience for users connecting to Amazon WorkSpaces. End users may be connecting from long distances or over unreliable networks. WorkSpaces Personal now integrates with AWS Global Accelerator (AGA) to enhance WorkSpaces connection performance by optimizing streaming traffic through the AWS Global Network and edge locations. This feature […]

Are you looking to gain additional insight how end users are connecting to Amazon WorkSpaces Personal instances? Would you like to track and report on IP addresses, platforms, and client versions being used to access WorkSpaces Personal? Are you interested better understanding operating system resource utilization within the WorkSpace Personal? Even if you attended our […]

At AWS, we love to give our customers the flexibility to choose the best virtual desktop solution for their specific needs through a broad range of infrastructure, operating system, and productivity application options. Today, we are expanding customer choice with the announcement of Microsoft Entra ID and Intune integration with Amazon WorkSpaces Personal. With this […]

Are you interested providing developers with a virtual desktop environment that allows them to securely build apps using Generative AI and machine learning? Are you running VMware Horizon 8 on-premises and looking to optimize costs and improve IT agility? Secure generative AI and ML development with Amazon WorkSpaces Join us on June 27th at 10:30 […]

Customers often ask how to gain additional insights into their Amazon WorkSpaces operating system resource utilization, such as CPU utilization and memory consumption. In addition, they want to use these metrics with Amazon CloudWatch dimensions to dive into trends and compare WorkSpaces instances.  In a previous blog, we highlighted how to use CloudWatch to understand […]