Desktop and Application Streaming
Tag: AWS Directory Service
How to configure Desktop Single Sign-On using Okta with audio optimization for Amazon Connect on Amazon WorkSpaces
Today, organizations employ agents who utilize applications running in a Virtual Desktop Environment (VDI) such as Amazon WorkSpaces that allows agents to use multiple applications in the cloud without incurring high costs of hardware procurement. In a VDI environment the Amazon Connect CCP (Contact Control Panel) can cause impact to audio quality, and is required […]
Building for business continuity with Amazon WorkSpaces and AWS Directory Services
Amazon WorkSpaces provides a cloud native, fully managed virtual desktop for remote working models with business continuity requirements. Having a remote and disperse workforce allows organizations to reduce their real estate costs significantly while maintaining the same or even higher levels of productivity. This model also removes the risk that an unforeseen event that affects […]
Anomaly Detection in Amazon WorkSpaces
Amazon WorkSpaces is a fully managed, secure Desktop-as-a-Service (DaaS) solution that runs on AWS. Our customers have been deploying WorkSpaces to provide scalable end user computing to their users regardless of work location. Since the launch of WSP, additional capabilities such as USB and smart card support have enabled additional workloads to benefit from moving […]