Category: AWS Directory Service

Today, organizations employ agents who utilize applications running in a Virtual Desktop Environment (VDI) such as Amazon WorkSpaces that allows agents to use multiple applications in the cloud without incurring high costs of hardware procurement. In a VDI environment the Amazon Connect CCP (Contact Control Panel) can cause impact to audio quality, and is required […]

AWS Directory Service for Microsoft Active Directory is a fully managed Microsoft Active Directory that is often paired with Amazon WorkSpaces. Customers choose AWS Managed Microsoft AD because of its built-in high availability, monitoring, and backups. AWS Managed Microsoft AD Enterprise edition adds the ability to configure multi-Region Replication. This feature automatically configures inter-Region networking […]

Amazon WorkSpaces is a fully managed, secure Desktop-as-a-Service (DaaS) solution that runs on AWS. Our customers have been deploying WorkSpaces to provide scalable end user computing to their users regardless of work location. Since the launch of WSP, additional capabilities such as USB and smart card support have enabled additional workloads to benefit from moving […]

DXC Technology is a global IT service leader providing end-to-end IT services on digital transformation to businesses and governments.  DXC is active in the areas of mainframe technology transformation to help customer move to Agile and DevSecOps practices using the cloud. DXC created an in-house DevSecOps platform at a global insurer for IBM Z series mainframe development. […]

Update (September 7, 2022) – This blog post is no longer up to date. Refer to Okta’s documentation for the latest configuration steps.   Amazon WorkSpaces is a managed, secure cloud desktop service. You can use Amazon WorkSpaces to provision either Windows or Linux desktops in just a few minutes and quickly scale to provide […]