Tag: IT Operations

Many companies have found that a cloud center of excellence (CCOE) can accelerate their migrations to the cloud and broader digital transformations. These CCOEs take many forms, which is appropriate because each company has unique challenges to overcome. Nevertheless there are certain patterns and antipatterns for using a CCOE. In this blog post, I’ll try […]

IT Infrastructure Library (ITIL) has changed IT for the worse. OK, now that I have your attention, let me be fair: ITIL has benefited many aspects of IT (e.g., help desks, infrastructure management, service delivery, etc.) by bringing structure, standards, and consistent, repeatable processes to what was previously a free-for-all. The problem is that IT […]

Are you and those in your company struggling to innovate? Are you asking how others are innovating but still not finding a mechanism to drive innovation yourself? At work, we face problems daily and are consistently working to solve those problems. So why are our problem-solving activities not converting into innovation? As an automotive industry […]

Our highest priority is to satisfy the customer through early and continuous delivery of valuable software. —”The 12 Principles Behind the Agile Manifesto” In the early days of my career, the success of my IT projects was measured by delivering on time, within budget, and with sufficiently good quality. “Sufficient” often meant that hundreds of […]

How do you know whether you’re successful in your cloud journey and your digital transformation? Or, when you’re planning your digital initiative, what benefits should you expect and how will you see them reflected in the company’s performance? Given the uncertainty and change in today’s business environment, it’s sometimes hard to find a stable baseline […]

by John Brigden, VP of AWS Managed Services Introduction by Mark Schwartz In the digital world, speed is all-important. Short lead times allow companies to get products to market faster; build their products in fast, low-risk increments that incorporate customer feedback; respond quickly to disruption; and reduce risk through rapid customer testing and timely response […]

Operations in Mind: Building Amazing Stories by Design by James Windsor, Business Development Manager (ANZ), AWS Managed Services (AMS) introduction by Mark Schwartz, AWS Enterprise Strategist In this guest post, James Windsor from AWS Managed Services (AMS) talks about working backwards from a vision of what you want your organization to be, to make decisions […]

by Sid Arora, Sr. Product Manager, AWS Managed Services and Vieng Soukhavong, Global Head of Operations for AWS Managed Services introduction by Mark Schwartz, Enterprise Strategist Our Amazon Managed Services (AMS) group operates customer workloads in the cloud. It has learned a great deal from doing so and has devised innovative solutions for achieving high levels of reliability […]

We’ve probably all heard the DevOps principle “you build it, you run it.” In theory, DevOps makes each team responsible for both the development and operation of its code, giving DevOps teams complete responsibility — and complete visibility and transparency — for the entire value stream, including not just coding, testing, securing, and complying, but even the business results […]