Category: Best Practices

Most corporate value statements fail to live up to expectations. Words like “Integrity” and “Innovation” sit on walls and websites with little impact on daily decisions. A 2020 MIT Sloan study found little to no correlation between most companies’ stated values and their organization’s culture. Whether you run a startup or a global organization, you’ve […]

Software development teams have always struggled to deliver features within the timeframe that businesses and customers expect. A recent BCG study found that over a third of respondents’ internal software development projects were delayed. Late delivery delays ROI and frustrates everyone involved. Organizations face numerous challenges when accelerating software delivery, but one stands out for its outsized […]

Traditional feedback methods, like the sandwich approach or harsh criticism, are being replaced by more effective feedback strategies that focus on excellence, real-time reactions, and coaching-style interactions to build organizational learning and intelligence.

The Data Hoarding Trap Many organizations are guided by the adage “Knowledge is power.” Teams closely guard their data to maintain an internal competitive edge. But what if this mentality is holding your company back? Imagine your marketing team has gathered valuable data on customer preferences but fails to share that information with your product […]

Executives must anticipate rapid technology shifts, which increasingly disrupt businesses, and find new markets and partnering opportunities. Accenture’s global disruption index, which quantifies economic, social, geopolitical, climate, consumer and technology changes, indicates disruption occurs at a rate 50 times greater than just five years ago. How can executives stay ahead of the curve? Anticipating Technology […]

When leading strategic initiatives, executives are often tasked with bringing on new partners or negotiating new contracts to drive critical business outcomes. Whether you’re onboarding a key technology vendor, a manufacturing partner, or a strategic consulting firm, you need to manage the often competing priorities of various internal stakeholders. Three of the most crucial—yet frequently […]

AI drives efficiency and better customer experience in insurance, if done transparently with strong governance to ensure fairness, ethics, and compliance.

The capacity to learn is a gift; the ability to learn is a skill; the willingness to learn is a choice. —Brian Herbert, Author When I was 10, my parents bought me a Sinclair ZX81. The slim plastic-encased computer had a stick-on keyboard and a precariously attached memory pack. Programs were saved on cassette tapes. […]

For maximum generative AI impact, centralize foundations (infrastructure, data governance) but decentralize innovation across business domains. This hybrid model balances robust AI governance with agile delivery, enabling rapid prototyping aligned with strategic goals.

Dive deep into individual experiences beyond data metrics to uncover blindspots and build lasting trust by focusing on customer needs – a compelling case study on embracing change while preserving core values.