Tag: chatbots

 This post is authored by Evan Kohn, Chief Business Officer at APN Partner Pypestream Current events have revealed business continuity shortcomings across every single industry, especially in travel. Call centers weren’t prepared with readily available, scalable technology, and didn’t have the resources to properly withstand the increase in customer touchpoints. And what was left? A […]

“One of the only ways to get out of a tight box is to invent your way out” – Jeff Bezos Industries are going through difficult times; global businesses impacted by the prolonged lockdown must transform challenges into great opportunities. The world has witnessed similar events in the past, although maybe not quite at this […]

Innovations in industries like retail, communication, transportation, and entertainment, have forever changed customer expectations. Information and services can now be accessed immediately from nearly any device in any location. For healthcare, this means patients want new ways to conveniently and quickly access care… and taking their business elsewhere if those needs are not met. In […]