Tag: Infosys

It’s not the end of the physical store The retail industry worldwide has been in the throes of change for a decade as shoppers’ expectations and behaviors evolve dramatically. The pandemic upended previously cherished notions and accelerated the rise of online shopping. Many younger shoppers with high digital awareness now dot the landscape. Yet, paradoxically, […]

Global ecommerce sales are expected to grow to $4.2 trillion this year, and the direct-to-customer (DTC) segment is expected to grow by 19.2% in 2021. Given this trend, most consumer-packaged goods (CPG) companies are shifting to digital commerce in order to retain their customer base and capture additional market share. Moreover, consumer shopping habits have […]