Tag: transformation

Following a year of labor shortages, supply chain issues, and high inflation, industry leaders can’t ignore the fact that shoppers and consumers have changed. They don’t want what they wanted 5 years ago; they don’t even want what they wanted 12 months ago, leaving innovators to question: How can we best serve shoppers and consumers […]

This blog post is co-authored in partnership with the Chime Engineering team. Mike Barrett, VP of Engineering Services at Chime remembers when he first heard the term “undifferentiated heavy lifting“. The term was coined by Jeff Bezos, CEO of Amazon.com, in a presentation he gave in 2006 at MIT to describe all the hard IT […]

Chief Technology Officers (CTOs) most frequently mention these core capabilities of their ecommerce architectures: The ability to innovate at the digital and physical front ends that support sales channels. The effort required to integrate the increasing number of other IT systems. Those who talk more about innovation are usually builders. Revenue, metrics, and innovation are […]