Artificial Intelligence
Author: Jad Chamoun
How Forethought saves over 66% in costs for generative AI models using Amazon SageMaker
This post is co-written with Jad Chamoun, Director of Engineering at Forethought Technologies, Inc. and Salina Wu, Senior ML Engineer at Forethought Technologies, Inc. Forethought is a leading generative AI suite for customer service. At the core of its suite is the innovative SupportGPT™ technology which uses machine learning to transform the customer support lifecycle—increasing deflection, […]