AWS Messaging Blog

Richard Perez

Author: Richard Perez

Richard Perez is a Principle Go-to-Market Specialist for Communication Developer Services at AWS. He enjoys diving deep into customers’ issues and helping to deliver communication solutions. In his spare time, he enjoys watching and participating in sports, and reading historical novels.

Enhance event experiences with a generative AI-powered WhatsApp assistant using AWS End User Messaging

In this post, we share how the AWS Communication Developer Services (CDS) team integrated an AWS End User Messaging Social WhatsApp channel with Amazon Bedrock to launch the AWS Summit Assistant Bot at the AWS Dubai Summit 2025, enhancing the experience of attendees in real-world applications.

Reaching your global players – message on a single, scalable communication hub

Introduction AWS provides solutions to address industry challenges, enabling customers to address the risk of potentially significant financial and reputational damage. This blog discusses how customers that have adopted Amazon Pinpoint have been able to deliver time-sensitive messages reliably and securely. Specifically, it can mitigate the risk associated with reaching players who have voluntarily self-excluded […]