AWS Cloud Operations Blog

Mukul Karnik

Author: Mukul Karnik

Mukul is Director of Amazon CloudWatch. With more than 21 years at Amazon, he has built and scaled some of AWS's most widely adopted analytics and observability services, from Amazon Quick Sight, to Amazon OpenSearch, to Amazon CloudWatch. He brings a track record of taking ambitious zero-to-one initiatives from concept to global scale, a passion for hiring and developing engineering talent, and a deep commitment to helping customers operate with greater visibility and confidence.

Introducing Amazon CloudWatch Omni: Observability for the AI Era

An AI-powered observability experience for AI agents and applications, built on open standards and delivered outside of the AWS Console.  Organizations are handing agents the keys to their day-to-day operations, from resolving support tickets and managing infrastructure to approving expenses, shipping production code, and increasingly the long tail of workflows that keep the business running. […]