AWS Public Sector Blog
Author: Joel Parris
Joel Parris is the sales lead for state & local government and higher education at Smartronix, focusing on developing the go-to-market strategy and business growth for cloud. Joel has more than 38 years of experience in the information technology, primarily software industry. Prior to Smartronix, he led software and services sales at several companies, including IBM, FileNET, and Plumtree Software.
Accelerating the response to West Virginia workforce needs through the cloud
In the United States, unemployment insurance claims are rising, with the current insured unemployment rate at 15.7%—the highest since the end of World War II. Many states are struggling with the volume of applications, causing legacy back-office systems to crash. Workforce West Va. identified three actions they could take to improve constituent services; many of these actions were enabled by the cloud.